Name

First Name

Last Name

How easy was it to book an appointment and communicate with our team?

Very easy - The process was smooth and clear

Somewhat easy - There were minor challenges, but overall it went well

Difficult - I found the process unclear or complicated

How would you rate the professionalism and attentiveness of our healthcare providers?

Exceptional - They were highly professional, attentive, and made me feel truly cared for

Good - They were professional and attentive, but there’s room for improvement

Needs improvement - I didn’t feel fully supported or listened to

Were the treatment plans or recommendations clearly explained to you?

Exceptional - Everything was clearly explained, and I felt fully informed

Good - It was mostly clear, though a few points could have been explained better

Needs improvement - I didn’t feel everything was fully clear or well-explained

Do you feel our clinic takes a holistic and personalised approach to your care?

Exceptional - The clinic takes a truly holistic and personalised approach, and I feel well cared for

Good - The approach is generally holistic and personalised, but there’s room for further personalisation

Needs improvement - I don’t feel the approach is as holistic or personalised as I would like.

How would you rate the cleanliness and comfort of our clinic space?

The clinic space is spotless and extremely comfortable, creating a welcoming atmosphere

The space is clean and comfortable, but there’s a small area for improvement

The cleanliness and comfort could be enhanced to make the space more inviting

Was our location, parking, and accessibility convenient for you?

The location, parking, and accessibility were very convenient and easy to navigate

The location and parking were convenient, though some minor improvements could be made for easier access

The location or parking posed some challenges and could be more accessible

How satisfied were you with the wait time and overall efficiency of your visit?

The wait time was minimal, and the visit was very efficient

The wait time was reasonable, and the visit was generally efficient

The wait time was longer than expected, and the visit could have been more efficient

How likely are you to recommend Escapada Clinic to a friend or family member?

Very likely - I would highly recommend it to others

Likely - I would recommend it with some considerations

Unlikely - I don’t feel it was the right fit for me

Name

First Name

Last Name

How welcoming and comfortable do you feel in the studio environment?

Exceptional - The studio environment is very welcoming and comfortable, making me feel at home

Good - The studio is generally welcoming and comfortable

Needs improvement - I didn’t feel fully welcomed or comfortable in the studio environment

How would you rate the quality of instruction in our movement classes?

Exceptional - The instruction was clear, engaging, and very effective

Good - The instruction was clear and helpful, though there’s room for improvement in engagement

Needs improvement - The instruction could be clearer or more engaging to enhance the experience

Do you feel the instructors provide clear guidance and modifications based on individual needs?

The instructors provide clear guidance and make excellent modifications based on individual needs

The instructors generally provide clear guidance and offer some modifications, though there’s room for more individual focus

The guidance and modifications provided could be clearer or more tailored to individual needs

Are the classes appropriately challenging and engaging for your level?

Exceptional - The classes are perfectly challenging and engaging for my level, keeping me motivated

Good - The classes are generally well-suited to my level, though I could benefit from a bit more variety or challenge

Needs improvement - The classes don’t feel challenging or engaging enough for my level

Are the class times and schedule convenient for you?

The class times are very convenient and fit my routine perfectly

The class times work, but a few adjustments could make them better

The class times aren’t convenient, and more flexibility would help

How likely are you to recommend the movement studio to a friend or colleague?

Very likely - I would highly recommend it to others

Likely - I would recommend it with some considerations

Unlikely - I don’t feel it was the right fit for me

Name

First Name

Last Name

How easy was it to book and access the sauna suite?

Exceptional - Booking and accessing the sauna suite was very easy and straightforward

Good - It was generally easy, though a few minor improvements could make the process smoother

Needs improvement - Booking and accessing the sauna suite was a bit challenging and could be simplified

How would you rate the cleanliness and ambiance of the sauna suite?

Exceptional - The sauna suite was spotless, with a relaxing and inviting ambiance

Good - The sauna suite was clean and pleasant, though the ambiance could be improved slightly

Needs improvement - The cleanliness or ambiance of the sauna suite could be enhanced

Was the temperature and sauna setup appropriate for your needs?

The temperature and setup were perfect for my needs

The temperature and setup were mostly suitable, but a slight adjustment would have been better

The temperature or setup didn’t quite meet my needs and could be improved

Was the scheduling process convenient for you?

The scheduling process was quick and very convenient

The scheduling process was generally easy, though a few improvements could help

The scheduling process was a bit inconvenient and could be made simpler

Were you given clear instructions on how to use the sauna safely and effectively?

The instructions were clear and easy to follow

The instructions were mostly clear, though a bit more detail would have helped

The instructions were unclear, and I would have liked more guidance

How satisfied were you with the available amenities (e.g., towels, water, private space)?

The amenities were excellent and fully met my needs

The amenities were good, though a few additional options could improve the experience

The amenities were lacking and could be enhanced for a better experience

How likely are you to recommend the infrared sauna suite to others?

Very likely - I would highly recommend it to others

Likely - I would recommend it with some considerations

Unlikely - I don’t feel it was the right fit for me